Last Updated: 22 September 2026
Himalayan Dreamtreks (“Himalayan Dreamtreks”, “HDT”, “we”, “us”, or “our”) operates HDT Store, an online store offering trekking gear, apparel, accessories, merchandise, and related products.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with HDT Store.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Us
Business Name: Himalayan Dreamtreks
Brand: HDT Store
Address: 10B, Mothorowala Road, Ajabpur Kala, Dharampur, Dehradun, Uttarakhand – 248121, India
For privacy-related questions or requests, you may contact us through the contact details provided on our website.
2. Information We Collect
Depending on how you interact with HDT Store, we may collect the following information:
A. Information You Provide Directly
When you create an account, place an order, contact us, or subscribe to communications, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping/delivery address
- City, state, and PIN code
- Order and purchase details
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
B. Payment Information
Payments made through HDT Store may be processed by third-party payment service providers.
We may receive information such as payment status, transaction reference, payment method, and order-related payment details. We generally do not store your complete debit card, credit card, UPI, banking, or other sensitive payment credentials on our own servers.
Payment information is handled according to the privacy policies and security practices of the relevant payment service provider.
C. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- General website usage information
- Cookies and similar technologies
This information helps us understand how visitors use our website and improve the performance and user experience of HDT Store.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Deliver products to you
- Process payments and refunds
- Send order confirmations and updates
- Provide customer support
- Respond to inquiries and requests
- Manage your account
- Prevent fraud, misuse, or unauthorized activity
- Improve our products, services, website, and customer experience
- Understand website traffic and usage
- Send promotional or marketing communications where permitted and where you have provided appropriate consent
- Comply with applicable legal, regulatory, accounting, and tax requirements
We do not use your personal information for purposes unrelated to the operation of our business unless permitted by law or with your consent where required.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers and business partners where required to operate HDT Store, including:
- Payment gateway providers
- Courier and shipping partners
- Website hosting and technology providers
- Analytics and website performance services
- Customer communication and support providers
- Professional advisers, where necessary
- Government authorities or law-enforcement agencies where required by applicable law
These parties may receive only the information reasonably necessary to provide their services or fulfill a legal obligation.
5. Cookies and Similar Technologies
HDT Store may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Maintain shopping carts and sessions
- Understand website traffic
- Analyze website performance
- Improve user experience
- Support relevant advertising and marketing activities, where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
6. Marketing Communications
If you provide your contact information and consent to receive promotional communications, we may contact you about:
- New products
- Offers and discounts
- Trekking gear
- Merchandise
- Store updates
- Other products or services offered by Himalayan Dreamtreks
You can opt out of promotional communications at any time by using the unsubscribe option in an email or by contacting us.
Please note that you may still receive essential transactional communications, such as order confirmations, payment updates, shipping notifications, and other messages necessary to complete your transaction.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes for which it was collected
- Complete transactions and provide customer services
- Maintain business and financial records
- Resolve disputes
- Prevent fraud and misuse
- Comply with applicable legal, tax, accounting, and regulatory obligations
When information is no longer required for these purposes, we may securely delete or anonymize it, subject to applicable legal requirements.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, courier services, or other external services.
These third parties operate under their own terms and privacy policies. Himalayan Dreamtreks is not responsible for the privacy practices, security, or content of third-party websites or services.
We recommend reviewing the privacy policies of any third-party service before providing them with your personal information.
10. Children’s Privacy
HDT Store is intended for general use and is not specifically directed toward children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
11. Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a concern regarding the handling of your personal information
To make a privacy-related request, please contact us using the contact information provided on our website.
We may need to verify your identity before processing certain requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Your continued use of HDT Store after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, subject to applicable law.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Himalayan Dreamtreks
10B, Mothorowala Road, Ajabpur Kala, Dharampur,
Dehradun, Uttarakhand – 248121, India
Website: HDT Store
Email: [email protected]
Phone: +91 80896 93825
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.